Capabilities
One assistant that knows your office, answers on every channel, and knows when to bring in a human.
Voice, SMS and web chat
One assistant across every inbound channel, with a single record of the conversation regardless of where it started.
Trained on your business
Services, hours, pricing rules, service area and escalation paths are loaded during onboarding, so answers are yours and not generic.
Calendar and CRM integration
Appointments land directly in your scheduling tool, and contact records are created or updated automatically.
Transcripts and reporting
Every call is transcribed, summarised and tagged, so you can see demand patterns and what callers actually ask for.
Private by design
Access is scoped to what the assistant genuinely needs, with the option to run it inside your own tenancy where policy requires it.
Human handoff
Outside its knowledge base the assistant transfers the call or books a callback rather than improvising an answer.